FAQs

Wondering about tree weights, securing exterior trees, or selecting between fabricated, preserved, or replica trees?

Find these answers and more in our FAQ section! If you have an inquiry that isn’t listed on this page,contact us for further assistance.

General Questions

What makes your products different from those sold by other manufacturers or big box stores?
How can I purchase your products?
How do I clean my artificial trees and plants, and how often do I clean them?
What is the difference between standard and commercially foliated trees and plants?
When is standard foliation used, and when is commercial foliation used?
What types of features and tech can be concealed within specialty products and Smart Trees™?

Fabricated Trees & Plants

How are Fabricated Trees & Plants made?
What are the benefits of Fabricated Trees & Plants?
What customization options are available for Fabricated Trees & Plants?
What is the difference between Preserved and Fabricated Trees & Plants?
How much do fabricated trees weigh?
How long does an exterior fabricated tree or plant last?

Replica vs. Fabricated Trees & Plants

What is the main difference between Replica and Fabricated Products?
Are Replica or Fabricated Products the same as Silk Plants?
What are the differences between interior and exterior products?

Preserved Trees and Plants

How are Preserved Trees and Plants made?
What are the benefits of Preserved Trees & Plants?
What is the difference between Fabricated, Replica, and Preserved Trees & Plants?
What kind of climate is necessary for a Preserved Product?
How long does a Preserved Product last?
How often should I plan on replacing Preserved Palm Tree Fronds and Leaves?
Why can’t Preserved Products be used outside?
How much do Preserved Palm Trees weigh?
How did Preserved Trees become popular?
Can Any Tree or Plant Be Preserved?

Replica Trees & Plants

What are the benefits of Replica Trees & Plants?
Are Replica Trees, Plants, & Flowers the same as Silk Flowers?
Can Replica Trees & Plants be installed outside?
What Customization Options are Available for Replica Trees & Plants?
What is the difference between Fabricated and Replica Trees & Plants?
What is the difference between Preserved and Replica Trees & Plants?
Are Replica Trees and Plants good for commercial use?
Are Replica Trees mass-produced, or all the same?
Why should I use your trees and plants instead of pre-made options?

UVI-Rated Products

Are UVI Products only for exterior use?
Is the UVI Foliage tested?

Tree Installation

How are your trees and plants delivered?
How long does it take to assemble a tree after delivery?
At what height does an Interior Tree need to be bolted into the ground rather than potted?
At what height does an Exterior Tree need to be bolted into the ground rather than potted?
What size footing do I need to bolt down an Exterior Tree?
How deep does the concrete need to be for embedding bolts to secure trees?
How do the bolts need to be embedded into the concrete, and how long do the bolts need to be?
Will the base plate detail be wet stamped?

Was there something we didn’t answer?

Complete the form to send us your inquiries!

Contact Us